Privacy
QUIET PROMISES
Privacy
Last updated · February 2026
We treat your information with the same care we extend to every jar. This page outlines what we collect, why, and how it is kept.
01
Information We Collect
When you visit, shop with us, or join the ritual, we may collect:
- Contact details such as name, email, phone, and shipping address
- Order details and payment confirmation references (we never store full card details)
- Communication preferences and your correspondence with us
- Anonymous usage information from cookies and analytics tools
02
How We Use It
Your information is used only to:
- Process and deliver your orders
- Send order updates and respond to your enquiries
- Share new releases and seasonal letters — only if you have asked us to
- Improve our website and the shape of your visit
- Comply with applicable legal and tax obligations
03
Payments
Payments are processed by our partner payment provider [Razorpay]. Card and bank details are entered directly with them and are not stored on our servers. Please refer to their privacy policy for further details.
04
Sharing
We do not sell or rent your information. We share only what is required with trusted partners that help us run the brand — such as shipping carriers, payment providers, and analytics tools — under appropriate confidentiality.
05
Cookies
Our website uses cookies and similar technologies to remember preferences and understand how visitors engage with us. You may adjust cookie settings in your browser at any time.
06
Your Rights
You may, at any time, write to us to:
- Access the information we hold about you
- Request corrections or deletion
- Unsubscribe from our letters
In Correspondence